Privacy Policy

Last Updated: January 2025

Green AI Island, LLC ("we," "us," or "our") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or make a purchase.

1. Information We Collect

1.1 Information You Provide

When you make a purchase or interact with our Services, we may collect:

• Identity Data: Name (as you want it to appear on your certificate)
• Contact Data: Email address
• Financial Data: Payment card details (processed securely by Stripe)
• Transaction Data: Purchase history, order details

1.2 Information Collected Automatically

When you visit our website, we automatically collect:

• Device Data: IP address, browser type, operating system
• Usage Data: Pages visited, time spent, referring website
• Cookie Data: See Section 6 below

2. How We Use Your Information

We use your personal data to:

Purpose	Legal Basis
Process and fulfill your orders	Contract performance
Send order confirmations and certificates	Contract performance
Respond to customer service requests	Legitimate interest
Process refunds	Contract performance
Prevent fraud	Legitimate interest
Comply with legal obligations	Legal obligation
Improve our website and services	Legitimate interest

3. How We Share Your Information

We may share your information with:

3.1 Service Providers

• Stripe, Inc. — Payment processing. Stripe's privacy policy: stripe.com/privacy
• Email Service Providers — To deliver your certificates and communications
• Analytics Providers — To understand website usage (e.g., Matomo)

3.2 Legal Requirements

We may disclose your information if required by law, court order, or government request, or to protect our rights, property, or safety.

3.3 Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity.

4. Data Retention

We retain your personal data for:

• Transaction records: 7 years (for tax and accounting purposes)
• Customer service records: 3 years after last interaction
• Marketing preferences: Until you opt out
• Website analytics: 26 months

5. Data Security

We implement appropriate security measures to protect your data:

• SSL/TLS encryption for all data transmission
• Payment data processed by PCI-DSS compliant processor (Stripe)
• Limited access to personal data on a need-to-know basis
• Regular security assessments

However, no method of transmission over the Internet is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.

6. Cookies and Tracking

6.1 What Are Cookies?

Cookies are small text files stored on your device when you visit a website.

6.2 Cookies We Use

Type	Purpose	Duration
Essential	Required for website functionality, checkout process	Session
Analytics	Understanding how visitors use our site (Matomo)	13 months
Payment	Stripe fraud prevention	Session

6.3 Managing Cookies

You can control cookies through your browser settings. Note that disabling essential cookies may affect website functionality.

7. Your Rights

Depending on your location, you may have the following rights:

7.1 For All Users

• Access: Request a copy of your personal data
• Correction: Request correction of inaccurate data
• Deletion: Request deletion of your data (subject to legal retention requirements)
• Opt-out: Unsubscribe from marketing communications

7.2 For EU/EEA Residents (GDPR)

You also have the right to:

• Data portability
• Restrict processing
• Object to processing
• Lodge a complaint with a supervisory authority

7.3 For California Residents (CCPA)

You have the right to:

• Know what personal information is collected
• Know if personal information is sold or disclosed
• Say no to the sale of personal information (we do not sell data)
• Access your personal information
• Equal service and price (non-discrimination)

8. International Data Transfers

Your data may be transferred to and processed in the United States, where our servers are located. By using our Services, you consent to this transfer. We take appropriate safeguards to ensure your data is protected.

9. Children's Privacy

Our Services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children. If you believe we have collected data from a minor, please contact us immediately.

10. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices. We encourage you to review their privacy policies.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last Updated" date. Significant changes will be communicated via email.

12. Contact Us

For privacy-related questions or to exercise your rights, contact us:

Email: support@greenaiisland.lusta.eu

Address:
Green AI Island, LLC
131 Continental Dr, Suite 305
Newark, DE 19713, USA

We will respond to your request within 30 days.